Betting Rules

1. General betting conditions

These rules apply to bets placed through The Clubhouse Casino, together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for an individual game, market or promotion. If there is a difference between these documents, the rules shown for the relevant product or transaction may apply to that product, subject to the wider Terms and Conditions and applicable Australian law.

You must be legally permitted to use online gambling services in your location. Players must meet any applicable minimum age requirement and must not use the service where online gambling is prohibited or restricted. It is your responsibility to understand the laws that apply to you before registering, depositing funds or placing a bet.

You may only hold and use an account for yourself. Account details must be accurate, current and complete. You must keep your login information confidential and must not allow another person to access or use your account. Bets placed through your account may be treated as being placed by you unless you notify The Clubhouse Casino promptly of suspected unauthorised access.

• One person must not operate multiple accounts unless expressly permitted.
• Bets must be placed using available funds or an approved payment method.
• You must not use the service for unlawful activity, fraud, money laundering or other prohibited conduct.
• You must not interfere with the website, attempt to bypass security controls or use automated systems without permission.
• The Clubhouse Casino may carry out identity, age, payment and account checks when required.

The Clubhouse Casino may refuse, suspend, restrict or review an account or transaction where this is necessary for security, compliance, responsible gambling, technical or operational reasons. Any action taken will be managed in accordance with applicable law and the relevant account terms.

2. Placing and accepting bets

A bet is submitted when you select the relevant option, enter any required stake or details, and confirm the transaction through the available betting interface. A bet is not necessarily accepted merely because it has been submitted or displayed on screen. Acceptance occurs only when the transaction is confirmed by the system or otherwise accepted in accordance with the applicable product rules.

Before confirming a bet, check the selected game, event, market, outcome, stake, odds or other displayed details. You are responsible for reviewing the information shown and ensuring that it is correct. Once accepted, a bet may not be changed, cancelled or withdrawn unless the relevant rules or the available service expressly allow it.

The minimum and maximum stake, available markets, permitted bet types and any other transaction conditions may vary. These details will be shown where relevant. A bet may be rejected if the account does not have sufficient available funds, a market has closed, a limit has been reached, a technical issue has occurred, or the transaction does not meet the applicable rules.

Displayed odds, game information, results and other content are provided for information and may change before a bet is accepted. A bet will generally be settled using the odds and terms confirmed at acceptance, unless the relevant rules provide otherwise. Where a price or display error has occurred, the affected bet may be reviewed and corrected or voided in accordance with the applicable terms and law.

Transaction records

You should retain confirmation messages and review your account history after placing a bet. Account records may include the date and time of the transaction, the selected product or outcome, the stake, the result and the settlement amount. If a transaction appears incorrect or is missing, contact support through the available website channels as soon as possible. Do not attempt to resolve an issue by repeatedly submitting the same bet.

3. Results, settlement and corrections

Bets are settled according to the official result or settlement information applicable to the relevant game, event or market. The specific product rules may explain how a result is determined, including how cancellations, postponements, abandoned events, technical interruptions, ties or incomplete games are handled. Always check the rules displayed for the product before betting.

Where a bet is declared void, the stake may be returned or the transaction may be handled as described in the relevant rules. A void result does not necessarily apply to every selection in a multiple or combined bet. The treatment of each selection depends on the applicable bet type and settlement rules.

If a result is initially published incorrectly and is later corrected by the recognised source or relevant authority, The Clubhouse Casino may amend the settlement to reflect the correct result. If a payment or credit was made in error, the transaction may be reversed or adjusted in accordance with the Terms and Conditions and applicable law.

In the event of a system, communication, pricing or settlement error, The Clubhouse Casino may take reasonable steps to correct the error. This may include cancelling an affected bet, correcting a settlement, returning a stake or recovering an amount credited by mistake. The Clubhouse Casino will not knowingly benefit from an error where a correction is required by law or the applicable terms.

• Only confirmed and accepted bets are eligible for settlement.
• Unconfirmed, interrupted or duplicated transactions may be reviewed before settlement.
• The result displayed in your account may be updated if reliable information changes.
• Settlement does not remove the need to comply with account verification or payment checks.
• Any dispute should be raised promptly and supported with relevant transaction information.

Disputes and enquiries

If you believe a bet has been accepted, settled or recorded incorrectly, review the product rules and account history first. You may then raise the issue through the support options available on the website. Include the relevant account or transaction reference, the date and time, and a clear description of the concern. Reviews are conducted using system records, applicable rules and available official information.

4. Responsible and lawful play

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose. Set a budget before you begin and do not increase your stake to chase a loss. Take regular breaks and avoid gambling when you are distressed, tired, affected by alcohol or other substances, or trying to deal with financial pressure.

• Set personal spending and time limits where these tools are available.
• Keep track of your deposits, bets, wins and losses.
• Do not borrow money or use essential household funds for gambling.
• Never gamble on behalf of another person or allow another person to use your account.
• Use available self-exclusion, account restriction or cooling-off options if gambling is no longer enjoyable.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

The Clubhouse Casino may apply account restrictions, transaction checks or other safeguards where responsible gambling, security or legal concerns arise. These measures may affect access to betting services or the ability to deposit, wager or withdraw. They are intended to support safe and compliant use and do not guarantee that gambling-related harm will not occur.

You must not place bets using inside information, engage in manipulation, collusion or fraudulent conduct, or attempt to exploit a known technical fault. Suspicious activity may be investigated and may be reported to relevant authorities where required. Funds and account access may be restricted while an investigation or required verification is completed.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational practices. The current version published on the website applies to future use of the service. Please review the rules regularly and before placing a new bet. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support channels.